Benefits to Machine Manufacturers of Pharma and Food Industries
Good start to Customer Retention
A happy customer is your best marketing asset. Our after-sales service team improves your company’s overall marketing and retention strategy.
Boosts customer trust and loyalty
Calling, online support, asking for product satisfaction feedback, and incorporating it accordingly.
Increased chances of Referral
One satisfied customer can bring you 10 or more customers with zero money spent on marketing from your end.
Enhances your brand value
Support service is crucial to brand awareness. Through us, you can increase your customer’s connection with your brand. Our engineer is your brand. Hence, we assure to deliver 100% quality service while handling your customers.
Cost-Effective
Minimal Training
With a one-time training on your product to understand the machine’s functions, we can provide a site inspection before or after the finalization of equipment.
Hassle-Free Services
We provide pre-installation preparations, site checks as per layout, utilities along with installations, commissioning, machine setup, coordination, preparations, and all validations. We also handle overseas installations, FATs, validation of projects, inspections, site visits, and much more.
Spare part supplies
100% generation of spare parts business and overhauling after finishing warranty. Our supplies of machinery services are competitive and our quality is premium.
Services of existing machines
We provide overhauling and maintenance of old machines. The annual maintenance contract can be handled for already installed machines. Refurbishing and upgradation of Mechanical and electric on both sides.
Maintaining timeline and reporting
We maintain high-level transparency and communication when we report to you and maintain a timeline of specific days as per the requested standard for machine setup and production.
Additional visits
Warranty and courtesy visits can be prepared to keep customer confidence. Plus, we directly report to the manufacturer and consulate with the customer’s team to ensure all activities are done up to customer satisfaction.
